Privacy Policy

This is the Privacy Policy (“Policy”) of Entitled Solutions Pvt. Ltd., a company incorporated under the laws of India and having its registered office at Plot 13, Union Park, Chembur, Mumbai, Maharashtra – 400071 (“Company”, “We”, “Us”).

This Policy applies to information collected through Antar, including antar.work, Antar Books at books.antar.work and Antar on WhatsApp (the “Platform” and the “Services”). Please read it carefully. By continuing to use the Services or access the Platform, You agree to this Policy.

Introduction

Entitled Solutions Private Limited has developed Antar, through which Users keep business records such as GST invoices, customer payments and bank statements, and through which future products such as Antar HRMS will be offered.

Personal information collected

To use the Services, You may be required to register and provide information including Your name, email address, mobile number, password, device information, Your business's GSTIN and registered details, and the records You add to the Platform: customers, products, invoices, payment receipts and screenshots, bank-account details and bank statements, and the messages You send in Antar chat or on WhatsApp. You are responsible for the accuracy and truthfulness of information shared with Us, and for having the right to share information about Your customers.

Information collected from other sources

We may collect information from third parties including GSTIN verification services, publicly available sources and messaging providers such as WhatsApp, where lawful.

Use of personal information

We use personal information to provide Services, manage Our relationship with You, perform internal analytics, comply with legal obligations and communicate important information about Your account, the Platform and the Services.

• Detect and prevent fraud and verify information You provide.
• Develop, test and improve products and features.
• Deliver information, technical notices, security alerts and support.
• Contact You about products and services through permitted channels.
• Maintain records required under applicable law and partner agreements.

Cookies

We may use cookies and similar technologies to recognise Your device and remember information about Your use of the Platform.

Disclosures

We do not sell, rent or lease Your personal information. We may share information under confidentiality obligations with service providers for the Services, including hosting, storage, error-monitoring and analytics providers, messaging providers, and the language-model provider that reads Your messages, receipt images and statements to prepare drafts for Your review.

We may disclose information when required by law, government or statutory authority; to enforce Our terms; in connection with a corporate transaction; or to protect the rights, property or safety of the Company, Users or others.

Data retention

We retain personal information for as long as necessary to provide the Services, while an account or outstanding obligation remains active, and as required to comply with legal obligations, resolve disputes and enforce agreements. Subject to applicable requirements, We will consider reasonable written deletion requests.

Data protection and security

We take reasonable precautions and use industry-standard safeguards to protect personal information from loss, misuse, unauthorised access, disclosure, alteration and destruction. Safeguards may include secure areas, passwords, firewalls and encryption, and cloud services such as AWS, GCP or Cloudflare.

You are responsible for activity under Your account and for keeping account credentials and personal information secure.

Communications from the Platform

We may send product updates and newsletters where permitted, with an unsubscribe option. Service announcements required by law or necessary for the Services may not be optional. Customer-service communication may take place by email, WhatsApp or phone based on Your request and convenience.

Indemnification and limitation of liability

You agree to indemnify the Company and its affiliates, officers, agents, partners and employees against claims arising from information You submit, violation of this Policy or violation of another person’s rights.

To the extent permitted by law, the Company is not liable for indirect, incidental, special, consequential or exemplary damages arising from use or inability to use the Services or from unauthorised access to or alteration of personal information.

Governing law

This Policy is governed by the laws of India. Courts in Mumbai have exclusive jurisdiction over related disputes.

Changes to this Policy

The Company may modify this Policy from time to time. Users are responsible for reviewing the Policy as updated; continued use of the Platform indicates acceptance of the amended Policy.

Contact us

For questions, concerns or grievances regarding this Privacy Policy, emailadmin@entitled.co.in.